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QUALITY MANAGEMENT SYSTEM

 

SIMS  - Our purpose is to.. give voice to the collective wisdom of the organization, and to be a catalyst for translating that wisdom into positive action.

   

 

SIMS Quality Management System (QMS) Consulting & Training


ISO 19011 Management System Auditing

ISO 19011: 2002 (Guidelines for quality and/or environmental management systems auditing) , was published in October 2002 in response to demand for guidance on combined management system audits. It replaced BS EN ISO 14010:1996, BS EN ISO 14011:1996 and BS EN ISO 14012:1996.

 

It offers comprehensive guidelines for quality and/or environmental management systems audit. The objective is that by using this document, organizations can save effort, time, effort and expenditure by:

 

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Avoiding confusion over the objectives of the environmental or quality audit program.

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Ensuring audit reports follow the best format and contain all the relevant information.

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Securing agreement of the goals for individual audits within an audit program.

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Evaluating the competence of members of an audit team against appropriate criteria.

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Reducing duplication of effort when conducting combined environmental/quality audits.

 Whatever the reason for the audit (certification, internal review, contract compliance, etc) it is intended that organizations can move efficiently through the process by applying these guidelines.

 

 It is always worth remembering that the final cost of failing an environmental management systems audit can take a number of different forms, amongst them:

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organizations  can lose valuable contracts or important third party certifications; 

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an expensive range of improvements may be demanded by a client; 

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there may be a resultant erosion of efficiency; etc.

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